Ebook Troubleshooting Tips – Clamour Creative Inc.

In mid-July, Apple released the 2.7.1 update for iTunes Producer, the required software for uploading ebooks (and other media) and metadata to the iTunes Store. While I don’t like the fact that they require “a Macintosh with an Intel Core processor, at least 512 MB RAM, and Mac OS X v10.6 or later installed,” as I do most of my development on a relatively less expensive, but comparably powerful Windows machine – and my old MacBook was running an outdated version of OS X – I have grown to enjoy working with iTP and discovering all of its powers and quirks.

The first time I used iTP after updating to version 2.7.1 I was in the process of uploading a valid EPUB file and I encountered the following error:

ERROR ITMS-5077: “The currency attribute is required for suggested retail/physical list price.” at Book/Offer (MZItmspOfferPackage)

So, there is evidently something wrong with the way I’ve entered my pricing data. Or is there?

As you can see, everything Continue reading “iTunes Producer Error Solution: Physical List Price Tags”

Shortly after the I uploaded the epub file in my previous blog post, I received the following email from Apple:

Dear [hidden by AZ – this is a client],

Your book, vendor ID: [hidden by AZ], could not be delivered. The following images are larger than two million pixels and must be resized:

Full ePub:

cover.jpeg

To calculate the image pixels, multiply the image height by its width. For more information on image specifications, see the FAQ module on iTunes Connect.

Once you have corrected the issue, you can resubmit your book.

Regards,

The iBookstore team

The screen resolution of the Retina display on the new iPad (aka iPad 3) is 1536 x 2048, or a total of 3,145,728 pixels, which is indeed a hell of a lot larger than two million. I thought I’d be clever and upload a cover that was precisely this size. Not allowed…or so I thought. Continue reading “iTunes Store Ebook Uploads: Image Size Limitations”